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Bringing in your dog or cat

When you bring in your dog or cat for boarding with us, please make you have everything with you. Please use this checklist as a minimum:

  • Vaccination certificates including (for dogs) the Kennel Cough vaccination certificate – see health page
  • Dog lead
  • Bedding if necessary, but we do provide
  • Letter with animal of do’s and don’ts
  • Toys your cat or dog need and are close to
  • Medication prescribed by your Vet, as long as we know in advance.
  • Specialist food that we are not able to get

We provide:

  • Food – except specialist food
  • Bedding
  • Heating
  • Insurance – we have PetPlan

Summer opening hours arrival and collection of pets:

Mon – Sat: 9am to 10:30am, 4pm – 6pm
Sunday: 9am – 10am ONLY
Bank Holidays:  9am – 10am ONLY

Winter opening hours arrival and collection of pets:

Mon – Sat: 9am to 10am, 5pm – 6pm
Sunday: 9am – 10am ONLY
Bank Holidays:  9am – 10am ONLY

Winter times are generally 1st November to 1st April, but this may change depending on the weather.

Please call to discuss the arrival and collection arrangements over the Christmas period.